You will find a warm and friendly welcome on your admission to our clinic for treatment. On most occasions, we can accommodate a new admission within 24 hours of making the booking while admissions need to be pre-booked.
Referrals can be accepted from the client themselves, friends, family, and health professionals. Our team is prepared to receive you upon arrival once you have confirmed your booking.
Upon arrival at the facility, you will be acquainted to the medical staff and toured around so that you can orient yourself with the facility's various corners. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. Please call us when you cannot travel to our clinic on your own.
In the course of the very first 24 hours, we'll make arrangements for you to visit our detoxification specialist psychiatrist.
During this visit a complete evaluation of your mental and medical treatment requirements will be conducted. A full detox regimen will be prescribed if required. The detox will then be carried out and controlled by our medical experts under a rigorous protocol.
Please remember that you are supposed to bring any medications that you may have been taking, as well as giving us details of your doctor's surgery.
The psychiatrist will emphasize any parts of your treatment where a specialist is needed and then make suggestions. It's crucial to us that all your treatment requirements are fulfilled for the duration of your stay an so we'll make sure that anything that's suggested or stressed is integrated into your customised treatment plan. Your treatment programme shall be regularly evaluated by our specialists, medical director and staff, to make certain that you are able to obtain quality care possible always.
Our friendly staff will then help you settle in once your assessment has been completed. Our staff are always available to offer reassurance, give advice and help in all matters especially because we recognize that this is a trying and worrisome time for most people.